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Return/Exchange
Policy
We at HolylandProducts.coml are
committed to ensure the customers satisfaction.
All non-defective purchases
(except for customized items per the customer's request) can be sent back to us
for an exchange or credit, or may return it for a refund (less shipping &
handling and a 15% restocking fee) within 21 days after delivery.
However
if we receive items within 14 days there will be no 15% restocking fee. Items
when send back to us will have to be in the same condition after delivery, packaged
and with all tags intact, provided the items where not used in any way. After
21 days of delivery of any item, they may not be returned. If your product is
defective you may return it for a replacement or a full refund including shipping
and handling.
Art work, or books that are defective will be exchanged
for the same title or same artwork that was ordered originally.
Before returning
any item you must contact HolylandProducts.com via email to info@HolylandProducts.com
to receive a return authorization number RA #.
HolylandProducts.com will do its best
to ensure that you receive your merchandise in proper condition.
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